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Customer Support Administrator

Job Posted: 5 hours ago

Salary: £ 25,000 - 26,000 / Annum
Job Type: Permanent
Location: Carrington, Greater Manchester

Expire in: a month

Job Description

Your new company 
A leading manufacturer of specialist packaging solutions is seeking a dedicated Customer Support Advisor.

Your new role 
Your responsibilities will include:
Advising customers on products and services
Processing orders accurately on a computerised system and issuing order acknowledgements
Organising production and dispatch of samples
Liaising with freight companies 
Handling customer queries and complaints 
Maintaining excellent communication across departments and with customers
Proactively identifying upselling and cross-selling opportunities
What you'll need to succeed 

Experience in a customer service role
Strong communication skills and a proactive, problem-solving mindset
Ability to work accurately in a fast-paced environment
Organised, detail-oriented, and confident decision-maker
Self-driven, versatile, and results-orientedWhat you'll get in return 

Competitive salary of up to £26,000 
Objectives-related bonus
Technical training provided and opportunities for professional development
Be part of a supportive team in a growing multinational companyWhat you need to do now 

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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