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Customer Support Administrator

Job Posted: 3 days ago

Salary: £ 25,396 - 25,396 / Annum
Job Type: Permanent
Location: Aldershot, Hampshire

Expire in: 24 days

Job Description

Our client is looking for an experienced and dedicated Customer Service Administrator to join their dynamic and supportive team. The ideal candidate will have a background in business-to-business customer service and will play a key role in ensuring exceptional support for both new and existing customers.

Benefits Include:

A supportive and close-knit team environment.
Onsite parking for convenience.
Monday to Friday, office-based working hours-no weekends!
Opportunity to contribute to a growing company.As a key member of the team, your responsibilities will include:

Acting as the first point of contact for customer inquiries via phone and email.
Managing the customer ticket queue in collaboration with team members, ensuring timely resolution.
Handling online quotations and orders.
Inputting orders into the system with accuracy and efficiency.
Sharing product knowledge with customers to provide support and advice.
Collaborating with the Customer Service Manager to deliver an excellent customer experience.
Troubleshooting delivery issues and demonstrating empathy when resolving problems.
Assisting the team with other administrative duties as required.The ideal candidate will:

Possess excellent communication skills, both verbal and written.
Have previous customer service experience
Thrive in a high-pressure environment.
Demonstrate great attention to detail.Why Join Our Client's Team?

Be part of a busy and supportive team in a growing company. Take advantage of a stable Monday-to-Friday schedule and onsite parking! Apply now

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Support Administrator job near me in Aldershot, Hampshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!