Hiring Now: Customer Support Administrator Near You – Apply Today!

Your Next Customer Support Administrator Job Starts Here – Apply Now!

Customer Support Administrator

Job Posted: 23 days ago

Salary: £ 25,000 - 28,000 / Annum
Job Type: Permanent
Location: OX4, Cowley, Oxfordshire

Expire in: 4 days

Job Description

Customer Support Administrator / Planning Co-ordinator

Oxford

£25k - £28k basic salary + excellent benefits

Our client, a successful, highly regarded family-run civil engineering and utility contractor seeks to hire a Customer Support Administrator / Planning Co-ordinator to play a key part in coordinating repair schedules, supporting operational teams, and delivering excellent outcomes for customers.

About the Role

You’ll be part of a small, friendly Planning team, responsible for booking and scheduling all customer appointments to investigate and repair water leaks on customer supply pipes. You’ll be based at a beautiful rural site in near, Oxford, working closely with customers, field operatives, and supervisors to keep everything running smoothly.

Your key responsibilities:

  * Handling inbound and outbound customer calls

  * Scheduling and coordinating investigation and repair appointments

  * Raising and updating jobs on the database

  * Managing emails and written correspondence

  * Supporting the wider planning team with day-to-day coordination

  * Gatekeeping and ensuring smooth workflow

About You

  * You’re someone who thrives in a busy, people-focused role and takes pride in doing things well.

  * Strong communication and stakeholder skills

  * Planning/scheduling experience (ideally within water/utilities, but not essential)

  * An organised, calm, and solution-focused approach

  * Confidence using planning or scheduling systems

  * Strong IT skills (Microsoft Office & Google Workspace)

  * Excellent telephone manner and attention to detail

  * Most importantly, you’re a team player who’s flexible, proactive, and positive

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Support Administrator job near me in OX4, Cowley, Oxfordshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!