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Customer Service Coordinator
Cardiff
£24,500
Are you ready for a fresh challenge in a thriving, growing business?
We are supporting a market-leading supplier to some of the world’s top retail brands in strengthening their Customer Support team with the addition of a proactive Customer Service Coordinator.
With decades of expertise in providing Goods Not for Resale (GNFR) — from office supplies and bespoke packaging to garment hangers and visual merchandising materials — this company is a trusted partner to household names including Superdry, JD Sports, Hugo Boss, Harrods, Dr. Martens, and many more.
The Role
As a Customer Service Coordinator, you will be the friendly and professional first point of contact for customer queries. Your day-to-day responsibilities will include:
* Handling and responding to client enquiries
* Tracking orders and providing delivery updates
* Liaising with internal teams to ensure smooth processes
* Supporting the delivery of excellent customer experiences that keep clients coming back
The Person
We’re looking for someone who can bring:
* Experience in a fast-paced office or customer service environment
* Excellent written and verbal communication skills
* Strong organisational and multitasking abilities
* A proactive approach and attention to detail
In return
* The chance to join a growing company with exciting career prospects
* A supportive and collaborative team environment
* The opportunity to make a real impact on client relationships and satisfaction
If you’re an energetic and motivated professional who thrives on delivering great service, we’d love to hear from you
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Looking for your next career move? Join a top company hiring Customer Support Co-ordinator job near me in Cardiff, South Glamorgan! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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