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Customer Support Engineer
Job Posted: 4 hours ago
Salary: £ 33,000 - 37,500 / Annum
Job Type: Permanent
Location: Ufford
Expire in: a month
Job Description
Customer Support Engineer Location: Stamford, Lincolnshire (Office-based with global travel)
Department: Service
Type: Full-time, Permanent
Salary: £33,000 - £37,500
An industry-leading engineering business is looking for an experienced Customer Support Engineer to join their high-performing service team. This is a fantastic opportunity for a technically skilled, customer-focused professional who enjoys a balance of hands-on work, problem-solving, and international travel.
You'll provide expert support for a range of industrial test equipment — from troubleshooting and repairs to commissioning, maintenance, and global on-site visits.
Key Responsibilities:
Provide remote and in-person technical support on electrical and mechanical systems
Diagnose and repair faults down to component level
Conduct commissioning, routine servicing, and customer training globally
Manage warranty claims and documentation via SAP B1
Prepare method statements, risk assessments, and service reports
Feed insights back to design, sales, and production to support product improvement
Maintain compliance with H&S and international trade regulations
Travel globally at short notice, including some weekends and extended stays when required
What You’ll Bring:
Minimum ONC or equivalent in Electrical Engineering
5+ years’ experience in a field-based service engineering role
Strong working knowledge of industrial control systems
Proficiency with Microsoft Office and ERP systems (SAP B1 preferred)
Full UK driving licence and valid passport
Excellent communication and interpersonal skillsBefore You Apply
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Looking for your next career move? Join a top company hiring Customer Support Engineer job near me in Ufford! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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