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Customer Support Executive - Hybrid Working
Job Posted: a day ago
Salary: £ 25,000 - 25,000 / Annum
Job Type: Permanent
Location: Brighton, East Sussex
Expire in: a month
Job Description
Role: Customer Service Specialist
Location: Brighton
Hours: Monday to Friday, 9:00am - 5:30pm
Contract: Full-time, Permanent
Salary: £25,500 per year
Working Style: Hybrid Flexible (minimum 3 days per week in the office)
Are you passionate about delivering exceptional service and looking to build your career in a company that values both people and purpose? Join a forward-thinking, values-led organisation in the heart of Brighton, known for its supportive culture, inclusive ethos, and award-winning employee benefits.
Here, you're not just another team member - you're part of a workplace that champions flexibility, invests in well being, and celebrates success. With hybrid working, generous holiday allowances, access to fitness and well being resources, and meaningful personal rewards, this is a role designed for your long-term growth and balance.
What you'll be responsible for:
Handling customer queries by phone and email with professionalism and clarity
Processing orders accurately using mapping tools and internal systems
Monitoring internal platforms to keep processes running smoothly
Supporting departments like sales and consultancy with customer-related requests
Recommending the right products and services based on customer needs
Coordinating the resolution of complex queries using internal resourcesWhat we're looking for:
Previous experience in customer support or a similar client-facing role
Familiarity with Google Workspace (Gmail, Docs, Sheets, Slides) or similar tools
CRM experience is a plus, but not essential
Clear, confident communication skills
A detail-oriented, logical mindset
The ability to work independently and collaborate as part of a wider teamWhy you'll love working here:
Hybrid flexible working: minimum 3 days per week in the office
25 days annual leave plus public holidays
Birthday day off and long service leave
Option to buy or sell holiday days
Share incentive plan
Pension scheme with 5% matched contributions (after 3 months)
Life assurance and income protection via pension plan
Paid Volunteer days to give back to causes you care aboutOffice Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.
Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed).
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our websiteBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Customer Support Executive - Hybrid Working job near me in Brighton, East Sussex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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