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Nolan Recruitment is delighted to partner with a rapidly growing client in Colchester to recruit a Customer Care Specialist.
📍 Location: Colchester
💰 Salary: £28,000-£30,000 per annum
🕒 Type: Full-time, Permanent
Why This Role?
Are you passionate about delivering fair outcomes and exceptional customer experiences? This is your chance to join a growing team where your skills in problem-solving and communication will make a real impact. You will deal with all customer queries with professionalism and empathy.
The Main Duties:
* Act as the main point of contact for customer queries
* Investigate cases thoroughly and provide clear, fair resolutions
* Communicate with customers via telephone, email, and written correspondence
* Liaise with internal and external teams
* Maintain accurate and up to date customer records
The Ideal Candidate:
* Experience working in a customer service role
* Excellent communication skills
* Calm, empathetic approach to challenging situations
* Strong attention to detail and organisational skills
* Proficient in Microsoft Office and CRM systems
What’s in It for You?
✅ Generous holiday allowance
✅ The opportunity to grow and develop within the role and company
✅ Supportive team environment
✅ Free parking
Apply today and start your journey in a role that values your skills and helps you growDo not include the following in your job application, CV, or cover letter:
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Looking for your next career move? Join a top company hiring Customer Support Executive job near me in Colchester, Essex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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