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Customer Support Executive
Job Posted: 3 days ago
Salary: £ 24,000 - 25,000 / Annum
Job Type: Permanent
Location: Watford, Hertfordshire
Expire in: 25 days
Job Description
Ready to launch your career with a role that blends customer service, sales support & client care? We are recruiting for an organisation with a growing team where you’ll manage your client portfolio, solve problems, and help customers thrive.
If you are a recent graduate with great communication skills and a proactive attitude, this is the perfect opportunity for you to dive into a client-facing role where no two days are the same.
We are helping a leading business insights and services organisation that is seeking a bright and enthusiastic Customer Support Executive to join their growing team. You’ll be the friendly, reliable face that helps a dedicated customer base navigate their subscriptions, solve issues, and get the most from a suite of services that make a real impact.
You’ll work alongside commercial, insight, and marketing teams, helping to manage a small portfolio of clients and ensuring they receive exceptional support throughout their journey. This is an exciting stepping stone into the world of account management and client services.
What you’ll be doing:
• Handling customer queries with professionalism and empathy via phone and email.
• Managing web subscriptions and onboarding new users.
• Processing orders accurately and efficiently.
• Keeping CRM records neat and up-to-date.
• Liaising with internal teams to ensure a seamless experience for all customers.
• Building relationships with clients and supporting their success.
What we’re looking for:
• A degree-level education (or equivalent experience).
• Excellent communication and organisation skills.
• A proactive, detail-focused mindset and a real interest in helping people.
• Ability to juggle multiple priorities in a fast-paced environment.
• Familiarity with CRM systems and Microsoft Office is a bonus.
Why apply?
• A collaborative, hybrid working culture in a highly accessible location.
• Outstanding benefits including a top-tier pension, private healthcare, bonus scheme, and flexible holidays.
• A genuinely supportive and inclusive team where your growth matters.
This is your chance to build a strong foundation in customer service, sales support, and client relationship management — and make a name for yourself in a well-established and forward-thinking organisation.
Ready to take the next step? Send your CV to our People Consultant, Lisa Fox quoting ref PR/(phone number removed), and let’s have a chat about your future. Applicants must be based in the UK with full working rights. Due to high application volumes, if you don’t hear from us within a week, unfortunately, your application hasn’t been successful this timeBefore You Apply
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Looking for your next career move? Join a top company hiring Customer Support Executive job near me in Watford, Hertfordshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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