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Customer Support Executive
Job Posted: a day ago
Salary: £ 22,000 - 27,000 / Annum
Job Type: Permanent
Location: Guildford, Surrey
Expire in: a month
Job Description
Customer Support Executive
Location: Guildford
Salary: £22,000 - £27,000
My client based in Guildford is seeking a Customer Support Executive to join the team, a great opportunity to build hands-on experience in a fast growing tech business, working, learning how operations, sales, logistics, and customer support all come together.
Responsibilities
Supporting our business customers across their full order cycle - technical queries and order updates, to product advice and quote requests
Working with our custom-built fulfilment platform, to drive efficiency and deliver the best support experience
Liaising with couriers, suppliers, and manufacturers to keep everything running smoothly and understand the full supply chain
Solving problems quickly - whether it’s a shipping issue or technical query, you’ll stay calm and use multiple sources to find the best solution
Educating and empowering customers - helping them better understand the products, systems and tools theyre using
Supporting sales with a solution-based approach: identifying customer needs and offering the right mix of products
Experience and skills
GCSEs Maths and English
A natural communicator - clear, confident and approachable
A determined problem-solver - you don’t stop until the issue is resolved
Tech-savvy and curious - you enjoy learning new things and are excited by innovation
Organised and proactive - you stay on top of your tasks and take initiative to go the extra mile
Benefits
Join a dynamic, high-energy team where no two days are the same
Gain first-hand experience in distribution, customer experience and B2B sales
Enjoy genuine opportunities for growth and progression as the business continues to scaleBefore You Apply
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Looking for your next career move? Join a top company hiring Customer Support Executive job near me in Guildford, Surrey! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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