Hiring Now: Customer Support Executive Near You – Apply Today!
Your Next Customer Support Executive Job Starts Here – Apply Now!
Customer Support Executive
Job Posted: an hour ago
Salary: £ Competitive
Job Type: Permanent
Location: CT11, Ramsgate, Kent
Expire in: a month
Job Description
Join our client as a Customer Support Executive in Ramsgate! Manage key accounts, resolve queries, schedule orders, and build lasting relationships. Competitive pay, pension, life assurance, on-site parking, EAP & career growth.
Apply now for this exciting opportunity!
Customer Support Executive
Ramsgate
Full-time, Permanent
Benefits: Competitive salary, pension scheme, life assurance, on-site parking, employee assistance programme, career development opportunities
Why join our client?
Our client is a global leader in engineering solutions with a strong reputation for quality, innovation, and customer focus. You’ll be part of a friendly, collaborative team dedicated to delivering exceptional service and building lasting client relationships.
The role
We are seeking a proactive Customer Support Executive to manage and develop assigned customer accounts, ensuring quality, cost, and delivery targets are met. This is a varied position combining account management, order scheduling, problem-solving, and customer relationship building.
Key duties
* Build and maintain strong customer relationships
* Manage account queries and warranties
* Schedule orders and liaise with the Commercial Manager
* Resolve technical issues between workshops and customers
* Provide OTD performance updates
* Maintain gross margins on accounts
* Prepare customer status reports
* Raise work orders and manage documentation
About you
* Strong customer service and account management skills
* Proficient in Excel (including pivot tables)
* Excellent communication and organisational skills
* Engineering/manufacturing industry experience desirable
Morgan Jones is committed to creating a diverse and inclusive environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status
About Morgan Jones:
Morgan Jones Limited acts as an employment agency. By applying, you accept the Terms & Conditions as well as the Privacy, Cookie, and Data Retention Policy, which can be found on our website.
Due to the high volume of applicants, we see, if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion.
To view other great opportunities, visit our website or follow Morgan Jones on your favourite social networks – Facebook, Instagram, Twitter, or LinkedInBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Customer Support Executive job near me in CT11, Ramsgate, Kent! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).