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Customer Support Executive
Job Posted: 3 hours ago
Salary: £ 27,000 - 30,000 / Annum
Job Type: Permanent
Location: Christchurch, Dorset
Expire in: a month
Job Description
Customer Support Executive
Location: Christchurch (Full time based in the Office)
Job Type: Permanent
Salary: £27,000 - £30,000 per annum
Hours: 37.5 hours per week, Monday – Friday 9am – 5pm
We are recruiting for a Customer Support Executive for an established company based in the Christchurch area. As a Customer Support Executive, you will be working in a back-office role to;
* Providing support to customers via online contact & live chat for any enquiries including aftersales support
* Liaising with suppliers to check stock levels, order progress and shipping information
* Processing customer orders and sending out order updates for deliveries
* Keeping customers up to date on any delays to orders
Experience required;
* Previous Customer Service / Sales Administration / Sales Coordination experience
* PC literate with experience of Microsoft word & excel
* Ability to multi-task and prioritise workload
For more information on this position or to apply for this role, please either contact our recruitment team on (phone number removed) or send your CV.
Those who have the right skills and experience, our aim is that you will hear back from us within 24 hours but due to the high number of applications we are receiving at present, we are unable to respond to every application individually so If you do not hear from us within 3 days, please assume that your application at this stage has not been successful. As new positions arise, we will review any applications already made to us and may contact you about other suitable roles.
Resource Recruitment is an equal opportunities employer and is committed to a policy of treating all its employees and job applicants equally. It is the policy of the Company to take all reasonable steps to ensure that each applicant is assessed only in accordance on the basis of their qualifications, skills and abilities to perform the relevant duties without prejudice in regards to background, religion, ethnicity, age, sexual orientation, disability or gender.
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