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Customer Support Executive
Job Posted: 8 hours ago
Salary: £ 32,000 - 32,000 / Annum
Job Type: Permanent
Location: WD25, Patchetts Green, Hertfordshire
Expire in: a month
Job Description
Customer Support Executive
Location: Watford, WD25
Hours: Monday to Friday, 7:00am – 5:00pm with Alternate Saturdays from 7:00am – 1:00pm
Salary: £32,000
The Role:
We’re looking for a dependable and customer-focused individual to join this family owned builders merchant at their Watford branch. You’ll be the first point of contact for customer enquiries and play a key role in making sure orders are processed smoothly and efficiently.
Benefits:
* Company Pension Scheme.
* Free Breakfast
* Group Life Assurance.
* Staff Discount.
* Cycle to Work Scheme.
* Employee Assistance Programme.
* Long Service Awards.
* Annual Leave: 20 days plus bank holidays.
* Birthday Day Off.
Key Responsibilities:
* Respond to customer enquiries by phone, email and live chat
* Resolve issues quickly and professionally
* Process and allocate orders to branches
* Book collections and coordinate with couriers
* Report product or stock discrepancies
* Record product measurements and weights
* Carry out daily fraud checks
* Support general operations as needed
Requirements:
* Clear communication skills
* Strong problem-solving ability
* Organised and detail-oriented
* Comfortable working both in the office and on the shop floor when required
* A team player with a can-do attitudeBefore You Apply
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Looking for your next career move? Join a top company hiring Customer Support Executive job near me in WD25, Patchetts Green, Hertfordshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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