Hiring Now: Customer Support Near You – Apply Today!
Your Next Customer Support Job Starts Here – Apply Now!
Customer Support
Job Posted: 3 days ago
Salary: £ 25,260 - 26,260 / Annum
Job Type: Permanent
Location: Brighton, East Sussex
Expire in: 25 days
Job Description
Customer Support Agent
Customer Service / Technical Support
Full Time Permanent Monday to Friday
£25,260
Hybrid / 3 days in office
Job Responsibilities:
Handle customer queries via phone, email, and live chat.
Place customer orders using mapping tools.
Monitor internal systems relevant to the role.
Assist other departments, such as sales and consultancy teams, with queries as needed.
Recommend suitable products and services to our customers.
Leverage internal expertise to coordinate the handling of complex enquiries, ensuring timely resolution to customer satisfaction.
Required Skills & Qualifications:
Proficiency in Google Drive (Gmail, Docs, Sheets, Slides).
CRM experience is preferred but not essential.
Excellent written and verbal communication skills.
A methodical and logical approach to problem-solving.
Ability to work autonomously and as part of a team.
High level of accuracy and attention to detail.
Basic understanding of GIS is preferred but not essential.
Strong customer service skills.
Experience in 1st Line Support is advantageous.
Join Us!
If you have a passion for delivering exceptional customer service and are eager to learn and grow within a dynamic team, we want to hear from you!
Brook Street NMR is acting as an Employment Agency in relation to this vacancyBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Customer Support job near me in Brighton, East Sussex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).