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Customer Support
Job Posted: 3 days ago
Salary: £ 28,000 - 30,000 / Annum
Job Type: Permanent
Location: Paignton, Borough of Torbay
Expire in: 25 days
Job Description
Customer Support Advisor
Join a fast-growing, multichannel e-commerce retailer specialising in niche furniture and sofas.
We’re looking for a motivated Customer Support professional to take ownership of the entire online order journey - from first contact to post-sale care. As part of our Customer Support team, you’ll guide customers through purchases, resolve queries, and deliver outstanding service across multiple online platforms.
What you’ll do:
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Provide excellent Customer Support via phone, email, and live chat.
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Advise on products, process payments, and handle returns or refunds.
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Manage online orders, liaise with couriers, and ensure timely dispatch.
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Drive sales through proactive Customer Support and product recommendations.
What you’ll bring:
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2+ years’ experience in Customer Support or sales within an office environment.
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Confident communicator across all channels.
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Strong organisational skills with sharp attention to detail.
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Experience using CRM and e-commerce systems.
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Flexibility to work weekends (40 hours/week, including 2 weekend days per month).
If you’re passionate about delivering exceptional Customer Support and want to join a dynamic, growing team - we’d love to hear from you! Apply nowBefore You Apply
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Looking for your next career move? Join a top company hiring Customer Support job near me in Paignton, Borough of Torbay! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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