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Customer Support Manager
Job Posted: 4 days ago
Salary: £ 45,000 - 47,000 / Annum
Job Type: Permanent
Location: Glasgow, Glasgow City
Expire in: 24 days
Job Description
I’m working with a prestigious 5-star national housebuilder, recognised as one of the best in Scotland, to recruit a Customer Support Manager for their West Central Scotland region.
This role isn’t just an inspector position – it’s a key part of the management team. I’m looking to speak with someone who combines excellent customer service skills with strong technical knowledge of NHBC standards and defect management.
The Role:
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Visiting clients to identify and assess reported defects
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Liaising with subcontractors to ensure timely and high-quality remedial works
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Managing cost recovery processes where required
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Representing the Customer Care function as part of the wider management team
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Ensuring compliance with NHBC standards and company procedures
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Building strong relationships with clients, subcontractors, and colleagues across the business
What’s on Offer:
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£45,000–£46,000 salary
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Car allowance, annual bonus & private healthcare
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Generous holiday allowance
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Career growth with one of Scotland’s most respected national housebuilders
If you have the technical expertise and customer focus to excel in this role, I’d love to hear from youBefore You Apply
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