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Customer Support & Office Administrator
Salary: £27,000 to £28,500 dependent on skills and experience
Location: Hull, HU3
Full time office based - 7.15 am – 4.15pm daily –(Early finish 4pm Friday’s)
Benefits
Salary: £27,000 to £28,500 (depending on experience)
20 days holiday plus bank holidays (23 days + birthday)
Company pension scheme
Christmas shut down
Free on-site parking
Training and development opportunities
Birthday day off
Elliott Hygiene is a friendly, family-run business and a leading hygiene, packaging, and catering supplier in the Yorkshire and Humber region. With strong local roots and a reputation for excellence, we’re growing fast and have recently relocated to a new purpose-built office and warehouse facility to support this continued growth.
At Elliott Hygiene, our team lives by these values:
Communication, Teamwork, Loyalty
Doing What’s Right and Improving
Fun, Polite, Honest and Respectful
Urgency and Attention to Detail
If you share these values and enjoy delivering outstanding service, we’d love to hear from you.
About the role
We’re looking for a Customer Support & Office Administrator to support our busy team and help us deliver an exceptional customer experience. You’ll play a key role in handling enquiries, processing orders, and ensuring smooth office operations.
This is a full-time, office-based role (Monday to Friday, 7.15am to 4.15pm (4pm finish on a Friday). Flexibility on hours may be offered for the right person.
Key responsibilities but not limited to:-
Respond to customer enquiries and process orders via phone and email.
Monitor and manage online orders daily to ensure smooth processing.
Enter customer order details accurately into company systems.
Use software such as Unleashed, Xero, Google Sheets and Docs to track orders and prepare quotes.
Support office administration tasks, maintaining clear communication and up-to-date records.
About you
Strong organisational and customer service skills.
Experience in a professional office environment.
High attention to detail, able to multitask and meet deadlines.
Positive team player with good communication skills.
Interested? If you feel that you possess the relevant skills and experience then please send your cv by return.
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