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Customer Support Officer
Job Posted: 35 minutes ago
Salary: £ 13.26 - 13.26 / Hour
Job Type: Permanent
Location: Chapel en le Frith, Derbyshire
Expire in: a month
Job Description
We’re hiring for a Community Response Officer to join a compassionate, community-focused organisation supporting vulnerable adults across the High Peak area.
You’ll play a vital role in providing reassurance, emergency response, and practical assistance to help people live independently and safely in their own homes.
What’s on offer?
* £13.26 p/h
* Rotating shift pattern | 8 hour shifts
* 25 days holiday + bank holidays
* Standard pension scheme
* Comprehensive training & ongoing support
What will you be doing as a Community Response Officer?
* Responding to emergency calls from clients and providing practical or emotional support
* Assisting individuals who have fallen or require help with mobility using specialist equipment
* Installing, testing, and maintaining Carelink alarm units and telecare devices
* Recording accurate information and maintaining clear client records
* Liaising with emergency services, relatives, and social care teams when required
* Conducting regular checks on vehicles, equipment, and CCTV systems
* Providing companionship and reassurance during emergency situations
What do you need?
* A full UK driving licence
* Previous experience working with elderly/vulnerable individuals
* A flexible approach to varied shift patterns
Interested?
Apply now or speak with Meg at KPJ Group for more information between 9:00am – 5:00pm Monday – Friday.
KPJ Group are a specialist Recruitment Consultancy with more than 50 years of experience delivering staffing solutions. We treat each application with a high degree of care however due to the high volume of applications are sometimes unable to contact all individuals. If you do not hear from us within 5 days of submitting your application, please assume that unfortunately you have not been shortlistedBefore You Apply
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