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Customer Support Officer
Job Posted: 5 hours ago
Salary: £ 27,000 - 27,000 / Annum
Job Type: Permanent
Location: Taunton, Somerset
Expire in: a month
Job Description
Red Recruitment is recruiting a Customer Support Officer in Taunton to join a not for profit private health-care provider, who is the Which? 'Recommended Provider' for private medical insurance.
The ideal candidate will be passionate about delivering excellent customer service and have previous telephone-based experience.
The salary is £27,000 per annum.
Benefits and Package for a Customer Support Officer:
Salary: £27,000 per annum, rising to £28,000 following the probationary period. With the opportunity to progress to over £34,000.
Hours: 37 hours per week, office hours are between Monday - Fridays, 8am - 7pm and Saturdays 9am - 12pm
Contract Type: Permanent
Location: TauntonBenefits:
Additional leave
Company events
Company pension
Cycle to work scheme
Discounted or free food
Employee discount
Health & wellbeing programme
Life insurance
On-site parking
Private medical insurance
Referral programme
Store discountKey Responsibilities of a Customer Support Officer:
Being the first point of contact for all customer enquiries
Answering high-volume inbound calls
Supporting the customers in their times of need including registering a claim and helping customers find the right medical professional
Delivering the highest level of customer serviceKey Skills and Experience of a Customer Support Officer:
You should be passionate about delivering the highest level of customer service
You will need to have previous experience working in a telephone-based role
Being resilient is required for this role due to the fast-paced environment and sometimes complex nature of the calls
You will need to be confident with fantastic communication skills
You should also feel comfortable working independently as well as part of a teamIf you are interested in this position and have the relevant skills and experience required, please apply now!
Red Recruitment (Agency)Before You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Customer Support Officer job near me in Taunton, Somerset! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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