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Customer Support / Order Processor
Job Posted: 18 days ago
Salary: £ 13.08 - 13.08 / Hour
Job Type: Contract
Location: Brough, East Riding of Yorkshire
Expire in: 10 days
Job Description
Customer Support / Order Processor
Location: Melton Area, HU14
Monday-Friday 8:30am-17.00pm
£13.08 per hour
Temp to perm opportunity
Adecco UK Ltd are recruiting for Customer Support Representatives for a large National organisation to work in a fast paced, high energy business to business environment.
Main Duties
Responsibilities:
Handle customer queries in a courteous, professional, and timely manner, striving to exceed customer expectations.
Process customer orders accurately and efficiently, utilising computer systems and software.
Provide product information, resolve issues, and offer appropriate solutions to ensure customer satisfaction and retention.
Keep accurate records of customer interactions, transactions, comments, and complaints for future reference and analysis.
Collaborate with the sales team to provide seamless customer support throughout the sales process.
Continuously enhance product knowledge to effectively address customer inquiries.
Communicate with internal teams and escalate complex concerns when necessary to ensure swift resolution.
Collaborate with the warehouse team to coordinate shipments and manage delivery expectations.
Interested applicants must have excellent administrative and numeracy skills, be hardworking and reliable.
Please apply via this website
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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