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Customer Support Representative
Job Posted: a day ago
Salary: £ 24,000 - 26,000 / Annum
Job Type: Permanent
Location: Kent
Expire in: a month
Job Description
Customer Support Representative (CSR)
Sussex/Hampshire | £24,000-£26,000 | Mon-Fri, 8am-5pm
Driving required | Christmas & bank holidays off | Great work-life balance
Are you a people person who enjoys solving problems and making a difference in your community?
TSR are currently looking for a friendly and proactive Customer Support Representative to join our clients growing team. You'll support residents during property works and ensure a positive experience from start to finish.
✅ What You'll Do:
Be the key contact for residents throughout works
Communicate via phone, email, and in-person visits
Handle questions, complaints, and access arrangements
Coordinate appointments for contractors and trades
Attend site visits, resident meetings, and coffee mornings
Collect feedback and maintain KPI records in Excel
What We're Looking For:
Excellent communication and customer service skills
Organised, punctual, and adaptable
Basic IT skills (email, Excel, etc.)
Ability to drive and use of your own vehicle
Right to work in the UK (DBS check provided)
What You'll Get:
£24,000-£26,000 salary
21 days annual leave + bank holidays + Christmas break
Weekdays only - enjoy your evenings and weekends
Friendly, supportive team environment
9-month probation period
Meaningful work with long-term career potential
Apply today and be part of a company that puts people first - at work and at home.
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Looking for your next career move? Join a top company hiring Customer Support Representative job near me in Kent! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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