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Customer Support Specialist German & English
Job Posted: 13 days ago
Salary: £ 28,017 - 34,270 / Annum
Job Type: Permanent
Location: BT1, Belfast, City of Belfast
Expire in: 14 days
Job Description
Customer Support Specialist German & English
Belfast VR Hub - On-site
£28,017.60 per year + perks & benefits
Full-time, permanent, 40 hours (rota between 6am - 7pm, Mon - Sun)
Were looking for German & English-speaking Customer Support Specialists to join a team supporting innovative VR technologies and products. Youll be helping users worldwide through social media, live chat, email, WhatsApp, and phone.
What youll be doing: Customer Support Specialist German & English
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Deliver a first-class white glove support experience across multiple channels.
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Engage with customers in both German and English, resolving technical and non-technical issues.
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Monitor social media and online forums, responding in a professional and brand-aligned tone.
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Spot trends, escalate issues, and help improve the user experience.
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Build a positive online community by encouraging user participation.
What were looking for: Customer Support Specialist German & English
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Fluency in German and English (minimum B2 CEFR level).
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Experience in customer service and/or social media support.
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Strong written communication and attention to detail (typing 55 WPM with 95% accuracy).
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Confidence dealing with a mix of technical queries and customer concerns.
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Interest or experience in VR/gaming is desirable.
This role offers the chance to be part of an exciting industry while developing your career in a supportive, team-focused environment.
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Looking for your next career move? Join a top company hiring Customer Support Specialist German & English job near me in BT1, Belfast, City of Belfast! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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