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Customer Support Team Member

Job Posted: 18 days ago

Salary: £ 26,000 - 26,000 / Annum
Job Type: Permanent
Location: TF6 5DY, Withington, Shropshire

Expire in: 10 days

Job Description

We are seeking to recruit a Customer Support Team Member to join our clients wider Amenity Team, located in Allscott, Telford. Within this role, the successful candidate will provide outstanding levels of customer service throughout sales administration, order processing and aftersales service support.

Some of the benefits you will receive:

  * Full Induction and training

  * 33 days holiday, including bank holidays

  * Company Pension

  * Private Medical Cover (including dependants with 50% company contributions)

  * Supportive of Professional Development

  * Bonus Scheme

  * Salary up to £26,000/pa

Duties to include, but not limited to:

  * Review orders and identify potential issues to ensure accurate, efficient and ‘on time’ order processing.

  * Process customer internet order requirements.

  * Check and monitor stock availability.

  * Data input utilising the company CRM system, ensuring accuracy at all times.

  * From the initial customer enquiry ensure efficiency and exceptional customer service right through until query resolution.

  * Liaise and support internal stakeholders such as the Sales, Finance and Distribution Teams.

  * Provide technical support to customers relating to company products and services.

What we are looking for:

  * Customer focused, able to deliver an exceptional customer experience.

  * Previous Administration, Customer Service or Business Support experience would be advantageous.

  * A driven individual that is a clear communicator.

  * Innovative approach promotes sharing of best practice.

  * Driving licence holder, own transport required due to company location

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Support Team Member job near me in TF6 5DY, Withington, Shropshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!