Hiring Now: Customer Support Technician Near You – Apply Today!
Your Next Customer Support Technician Job Starts Here – Apply Now!
Customer Support Technician
Job Posted: 4 hours ago
Salary: £ 30,000 - 32,000 / Annum
Job Type: Permanent
Location: Careby
Expire in: a month
Job Description
Customer Support Technician – Electrical Engineering / Service Support Location: Stamford, Lincolnshire
Type: Full-time, Permanent
Salary: £30,000 - £32,0000
An innovative and well-established engineering business is seeking a Customer Support Technician to join their service team. This role is ideal for someone with an electrical engineering background, a proactive attitude, and a passion for delivering exceptional technical support to customers worldwide.
You’ll be supporting a range of electromechanical products including load banks and dynamometers, working both remotely and on-site to diagnose issues, perform repairs, and ensure customer satisfaction throughout the full product lifecycle.
Key Responsibilities:
Diagnose and repair mechanical and electrical faults on industrial test equipment
Perform warranty work and upgrades in line with company and customer expectations
Generate risk assessments, method statements, service reports, and fault analysis documentation
Create and maintain troubleshooting guides and service documentation
Log and track all service activity using SAP B1
Liaise across engineering, production, and sales to contribute to product improvement
Support occasional on-site work globally, with flexibility for travel at short notice (typically one week, occasionally longer)
What We’re Looking For:
Minimum ONC or equivalent in Electrical Engineering
Experience supporting and repairing industrial control systems
Confident reading electrical schematics and circuit diagrams
Clear communication and technical writing skills
Organised, proactive, and able to work independently and in a team
Comfortable with global travel and hands-on work in customer environments
Familiarity with SAP and Microsoft Office softwareBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Customer Support Technician job near me in Careby! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).