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Customers Experience Coordinator
Job Posted: 2 hours ago
Salary: £ 25,920 - 26,880 / Annum
Job Type: Permanent
Location: Plymouth, Devon
Expire in: a month
Job Description
About Us
Pack & Send Plymouth is part of an international shipping and logistics brand that specialises in tailored solutions for businesses and individuals. We make shipping stress-free for everything from art and antiques to IT equipment and personal effects.
Our Plymouth service centre is a small but professional team of two, supporting local customers with global solutions.
The Role
We’re looking for a Business Centre Coordinator to become the backbone of our customer operations. This role is perfect for someone who is:
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Comfortable working independently in a small, quiet office.
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Able to multitask between customer enquiries, quotations, and office admin.
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Keen to provide excellent service over the phone and by email.
Key responsibilities:
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Responding to customer enquiries (phone/email).
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Preparing and following up on quotations.
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Monitoring goods in transit and updating customers.
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Managing daily office activities in line with company training.
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Stepping out occasionally to meet local customers when required.
About You
We’d love to hear from you if you:
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Have experience in customer service, admin, or office coordination.
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Are organised, detail-focused, and self-motivated.
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Enjoy working in a calm, professional environment with minimal supervision.
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Are confident using computers and willing to learn new systems.
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Are happy to work as part of a small, close-knit team of two.
Why Join Us?
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Be part of a growing international brand with strong local roots.
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Varied role – every day is different.
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Supportive training and induction provided.
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Parking on-site, easy access location.
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Opportunity to develop logistics and shipping knowledgeBefore You Apply
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Looking for your next career move? Join a top company hiring Customers Experience Coordinator job near me in Plymouth, Devon! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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