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Customs Clearance Coordinator

Job Posted: 15 days ago

Salary: £ Competitive
Job Type: Permanent
Location: Ipswich, Suffolk

Expire in: 13 days

Job Description

Our client, an awarding -winning international logistics provider, specializes in delivering bespoke freight solutions, is looking for a Customs Clearance Coordinator to join their team based in the Ipswich area.
On Offer:
  * A highly competitive salary
  * 25 days annual leave, plus 8 bank holidays
  * Company Pension Scheme
  * Discount platform – including top high street retailers
  * Full training and support with Learning Management System for continuous learning
  * Cycle to work & Tusker car scheme
  * Regular engagement initiative including treat days!
  * Mental health forum in place to support with well being
Main Purpose of the Customs Clearance Coordinator Role:
As a Customs Clearance Coordinator, you will join the Operations team in Ipswich/Felixstowe. Working as part of a busy customs team, you will play a vital role in ensuring the smooth and compliant movement of goods into and out of the UK.
Duties and Responsibilities of the Customs Clearance Coordinator:
  * Prepare and process import and export customs declarations using industry-standard customs systems.
  * Review and extract information from commercial invoices, packing lists, and supporting documentation to complete customs entries accurately.
  * Liaise with customers, importers, customs authorities, port health officials, and internal operational teams to obtain required information and resolve customs-related queries.
  * Ensure all customs declarations are completed accurately, compliantly, and within agreed service levels.
  * Assist clients with customs classification and tariff-related enquiries.
  * Process documentation including T-documents, EUR1 certificates, Certificates of Origin, CHEDs, COIs, and other customs and cargo control documentation.
  * Support duty refund applications, tariff reclassifications, and customs appeals where required.
  * Maintain up-to-date knowledge of UK customs regulations, legislation, and procedural changes.
  * Provide guidance to customers on import restrictions, tariff systems, licensing requirements, and customs compliance matters.
  * Use customs and logistics software including CDS, CNS, Destin8, Sequoia, Descartes, NCTS, NES, and other relevant systems.
  * Ensure the highest standards of data accuracy and customs compliance across all entries.
To be Considered:
  * Excellent attention to detail with strong numerical and analytical skills.
  * Confident using Microsoft Office applications and learning new systems quickly.
  * Ability to consistently complete high volumes of customs entries while maintaining accuracy and compliance.
  * Previous experience within a customs clearance, freight forwarding, or international logistics environment.
  * Knowledge of HMRC import and export customs requirements.
  * Experience using customs systems such as CDS, CHIEF, NCTS, and NES. Understanding of ETSF warehouse processes.
  * Strong problem-solving skills and the ability to think critically when resolving complex customs issues.
  * Customer-focused approach with both internal and external stakeholders.
For full details, please contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics industry

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