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Customs & Road Freight Supervisor

Job Posted: 9 hours ago

Salary: £ 35,000 - 38,000 / Annum
Job Type: Permanent
Location: Redditch, Worcestershire

Expire in: a month

Job Description

Job Title: Customs & Road Freight Supervisor
Location: Redditch (Office-based)
Salary: Up to £38,000 DOE
Hours: Monday to Friday, 11:30am – 8:00pm (1-hour lunch break)

About the Role

An opportunity has arisen to join a busy Irish operations team within an international logistics environment. This senior-level Customs & Road Freight Supervisor role will provide oversight and operational support across road freight export activities, with a strong focus on customs compliance and documentation accuracy.

You will play a key role in ensuring smooth export operations into Ireland, supporting agents, customers, and internal teams in maintaining full customs compliance in a fast-paced and highly regulated environment.

Key Responsibilities

Road Freight & Export Operations

  * Manage and complete daily road freight export files

  * Liaise with agents and suppliers to ensure timely movement of goods

  * Ensure all files are accurately costed, invoiced, and maintained

  * Support operational efficiency within the Irish export team

Customs Compliance & Documentation

  * Ensure compliance with all relevant customs procedures and regulations

  * Review customs documentation during customer onboarding

  * Support correct application of TSS entries, IMMI’s, and full Northern Ireland declarations

  * Assist in implementing procedural updates and changes across the team

  * Monitor upcoming customs legislation and communicate potential impacts internally and externally

Customer & Stakeholder Support

  * Provide guidance and support to customers regarding customs requirements

  * Ensure adherence to Standard Operating Procedures aligned to customer needs

  * Liaise with internal teams, agents, and suppliers as required

Administration & Reporting

  * Maintain accurate records of shipments and customs documentation

  * Support accurate costings and invoicing processes

  * Undertake additional tasks as directed by management

Requirements

Experience

  * Strong knowledge of exports into Southern Ireland

  * Solid understanding of TSS entries, IMMI’s, and full Northern Ireland customs declarations

  * Previous experience in customs or freight forwarding environment (essential)

Qualifications

  * Level 2 Customs Practice & Procedure Award

  * Level 3 Certificate in Customs Compliance

  * Level 4 Certificate in Advanced Customs Compliance
    or equivalent customs qualifications

Skills

  * High level of accuracy and attention to detail

  * Strong organisational and time-management skills

  * Proactive problem-solving approach

  * Confident communicator with a positive, team-focused attitude

  * Good working knowledge of Microsoft Excel

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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