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D365 Business Central Support Consultant
Job Posted: 19 hours ago
Salary: £ 34,500 - 47,500 / Annum
Job Type: Permanent
Location: Dublin, Dublin City
Expire in: a month
Job Description
Job Title: D365 Business Central Support Specialist
Location: Ireland (Hybrid/Remote options available)
Job Type: Full-Time, Permanent
We are looking for a D365 Business Central support consultant. This position can be in the Dublin office or can be remote; however, you must be based in Ireland.
About the Role:
We are seeking a skilled and customer-focused D365 Business Central Support Specialist to work for a Microsoft-leading Gold Partner. You will be responsible for providing day-to-day support, troubleshooting, and system enhancements for the Microsoft Dynamics 365 Business Central (BC) environment. This role is ideal for someone with a strong understanding of ERP systems, excellent problem-solving skills, and a passion for delivering high-quality support to end users.
Key Responsibilities:
* Provide 1st and 2nd line support for D365 Business Central users across multiple departments.
* Troubleshoot and resolve functional and technical issues in a timely manner.
* Liaise with external partners and Microsoft support when necessary.
* Assist with system upgrades, patches, and new feature rollouts.
* Document support processes, FAQs, and user guides.
* Train and support end users on BC functionality and best practices.
* Collaborate with internal teams to gather requirements and implement system improvements.
* Monitor system performance and proactively identify areas for optimisation.
Requirements:
Essential:
* 2+ years of experience supporting Microsoft Dynamics 365 Business Central or NAV.
* Strong understanding of core BC modules (Finance, Sales, Purchasing, Inventory, etc.).
* Experience with user support, issue tracking, and documentation.
* Excellent communication and interpersonal skills.
* Ability to work independently and manage multiple priorities.
Desirable:
* Experience with Power Platform (Power BI, Power Automate).
* Knowledge of AL language and extensions.
* Familiarity with SQL and reporting tools.
* Previous experience in a manufacturing, retail, or distribution environment.
What We Offer:
* Competitive salary and benefits package.
* Flexible working arrangements (hybrid or remote).
* Career development and training opportunities.
* Supportive and collaborative team environment.
* Opportunity to work with the latest Microsoft technologies.
If you are a D365 BC support consultant who is looking to take their career to the next level. Please apply now, and I will call to discussBefore You Apply
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