Hiring Now: D365 CE Support Near You – Apply Today!
Your Next D365 CE Support Job Starts Here – Apply Now!
D365 CE Support
Job Posted: 11 hours ago
Salary: £ 30,000 - 40,000 / Annum
Job Type: Permanent
Location: Kent
Expire in: a month
Job Description
D365 CE Support Analyst
Kent, Hybrid (2-3 days a week).
Our client is looking to speak with talented 1st and 2nd line Support Analysts as they look to expand their delivery team!
Responsibilities
Precisely record, monitor, and resolve customer service cases and incidents to ensure prompt and effective support
Enhance support operations by automating routine tasks like case assignment, escalations, and approval workflows for greater efficiency
Develop and manage reports and dashboards to track service desk performance, ensure SLA compliance, and assess client satisfaction
Oversee customer interactions across email, phone, chat, and other channels using a unified platform to ensure a seamless and consistent client experience
Protect client data and ensure compliance with data privacy regulations and standards.
Integrate Dynamics 365 CRM with core business applications like Outlook, SharePoint, and Teams to enhance collaboration and drive operational efficiency.
Showcase deep expertise and practical experience with Microsoft Dynamics 365 CRM and Power Platform tools to deliver effective solutions and provide exceptional client supportSkills
Proven experience supporting Dynamics 365 CRM, workflows, case management, reporting, and security roles
Knowledge of Power Platform, including Power Apps, Power Automate, and Dataverse.
Positive approach to troubleshooting, problem-solving, and documentation.
Ability to produce clear user guides, troubleshooting resources, and communicate with clients professionally across multiple channels. Benefits
Competitive Salary - up to £40k depending on experience
Excellent opportunities for growth
Life Assurance & moreBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring D365 CE Support job near me in Kent! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).