Expire in: a month
Data Entry & Customer Service Advisor / Holmewood, Chesterfield / £13.55 per hour
Shifts: Rotating shifts - 07:00-15:00 and 15:00-23:00 (including some weekends)
We are recruiting for a Data Entry & Customer Service Advisor to support a high-profile national survey programme. This is a fast-paced, office-based role requiring a strong eye for detail, excellent communication skills, and the ability to work both independently and as part of a team.
Key Responsibilities:
Inputting large volumes of survey data using bespoke verification software
Proofreading and redacting freeform comments to remove identifiable information
Handling incoming calls from NHS staff, members of the public, and charities via the survey helpline
Providing guidance on survey completion and logging call outcomes
Supporting general administrative tasks and assisting with team operations as neededCandidate Profile:
Confident telephone manner and strong customer service skills
High level of accuracy and attention to detail
Ability to balance speed and precision in data entry
Self-motivated, methodical, and adaptable
Willing to support colleagues and "muck in" when needed
Driving is beneficial due to limited public transport to the office (parking available)Training & Compliance:
Full training provided, including MRC compliance training (80% pass rate required for NHS Scotland tasks)Additional Information:
Informal interview process focused on team fit
Possibility of contract extension based on performance and project needs
Overtime may be available during peak periods, subject to approvalThis is a fantastic opportunity to contribute to meaningful public sector work in a supportive and structured environment. Ideal for candidates with previous experience in data entry, call handling, or administrative support.
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Should you require any support or assistance, please contact your local Gi Group office.
Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Gold status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters.
Gi Group of companies includes Gi Group Holdings Recruitment Ltd, Gi Recruitment Ltd, Draefern Ltd, Excel Resourcing (Recruitment Consultants) Ltd, Gi Recruitment Ltd, INTOO (UK) Ltd, Marks Sattin (UK) Ltd, TACK TMI UK Ltd, TACK International Ltd, Grafton Professional Staffing Ltd, Encore Personnel Services Ltd, Gi Group Staffing Solutions Ltd and Gi Group Ireland Ltd. Gi Group Staffing Solutions Ltd are acting as an Employment Business in relation to this role.
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