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Database Manager
Job Posted: 8 days ago
Salary: £ Competitive
Job Type: Temporary
Location: Ipswich
Expire in: 20 days
Job Description
Location: Suffolk (with hybrid flexibility - Can be remote if you have Donorflex experience)
Contract: 3-month temporary role (with potential extension)
Start Date: ASAP – ideally before 19th September
Salary/Rate: Equivalent to c.£39,000 (pro rata) or hourly/day c£20 per hour
We’re supporting a well-known charity in Suffolk who are looking for an Interim Supporter Care & Data Manager to step in and keep things moving while they recruit a permanent hire. This is a fantastic opportunity to bring your database and fundraising knowledge into a values-driven organisation and make an immediate impact.
What you’ll be doing:
Acting as the bridge between the fundraising, finance, and supporter care teams.
Managing donor data and processes in Donorflex (experience with Donorflex is ideal, but knowledge of other fundraising CRMs such as Raiser’s Edge, Salesforce, or ThankQ would also be considered).
Setting up and maintaining new data streams to support appeals and campaigns.
Running checks on data for accuracy and compliance – ensuring GDPR and governance requirements are met.
Pulling supporter and donation data for reporting and analytics, feeding into both fundraising and financial reporting.
Supporting a small Supporter Care team day-to-day – keeping processes steady, answering queries, and ensuring donations and communications are processed smoothly.
Acting as a key contact for the fundraising team, checking briefs and helping them prepare for upcoming campaigns.
What we’re looking for:
Strong background in database management within a charity/fundraising environment.
Ability to set up data streams, pull and clean data, and run compliance checks.
Knowledge of GDPR and data protection, especially in relation to supporter/donor data.
Confident communicator, able to work with fundraising managers and finance teams.
Someone happy to be “hands-on” and keep the ship steady during a period of change.
Experience with Donorflex would be a big plus, but other charity CRMs will be considered.
The details:
Immediate start (ASAP).
3-month interim cover (with possibility to extend).
Full-time preferred, but part-time (3–4 days/week) will also be considered.
Hybrid working with some presence in Suffolk required. Would consider remote for the right person.
If you’re an experienced Charity Database/Supporter Care Manager available at short notice, this is a brilliant way to put your skills to good use while helping a respected local charity through an important transitionBefore You Apply
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