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Dealer Support Manager
Job Posted: 5 days ago
Salary: £ 40,000 - 42,000 / Annum
Job Type: Permanent
Location: Birmingham
Expire in: 23 days
Job Description
Dealer Support Manager (Customer Support/Service)
Circa £40,000 Base + 10% Annual Bonus + Company Car + Fuel Card + Laptop + Phone + 26 Days Holiday + Bank Holidays + 6% Employer & 4% Employee Pension + Broadband Contribution
Midlands & North Territory
8am to 4.30pm, Monday to Thursday & Friday 4pm
Dealer Support Manager role available in a world leading materials handling company. The role will suit those looking for a position in a successful and collaborative management team where you can positively impact the team and relationships with dealerships.
To apply for the Dealer Support Manager, you need experience in a similar role. Those who have managed accounts, customer relationships or similar will all be suitable. Experience of building and developing strong customer relationships is key for this role. Although a technical background is advantageous, full training will be given on the company’s products and services will be given.
The role is based from home travelling to customers across the Midlands and North. The main focus of this role is to support dealers selling the fleet of forklift trucks on behalf of the manufacturer. You will ensure there is clear and concise communication whilst also identifying and adopting best practice and process improvements.
The company form part of a world leading group of companies and are renowned for offering progressive long-term careers.
The Dealer Support Manager Role in Brief:
* First point of contact for all dealers – support, guidance, admin etc
* Quoting, pricing and technical support
* Promote and encourage dealer engagement with social media to increase brand awareness
* Support dealer sales team with completion of order control process
The Person Required:
* Experience in a similar role
* Experience of building and developing strong customer relationships
* Excellent planning and organisational skills
* Ideally have a technical backgroundBefore You Apply
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