Expire in: a month
Debt Recovery Agent/Customer Support
Salary: £28,500 P/A
Location: Portsmouth, Hampshire
Hours: Monday to Friday, full-time hours.
Contract: please note this is a temporary position for a minimum of 3 months, with potential to be extended for the right person
Dynamite Recruitment are looking for an experienced Debt Recovery Agent to join a growing, successful business based in Cosham.
As a Debt Recovery Agent, Customer Support you will be:
Monitoring customer to ensure payments are up to date.
Chasing outstanding debt on accounts.
Setting up various payment plans/options where customers look t be struggling to pay their finances.
Communicating with customers regarding billing queries and overdue payments.
Providing generlist customer services via email and on the telephone.
Working closely with the Finance department.
Maintaining records and ensuring the database is kept up-to-date.
Resolving disputes/discrepancies.
Assisting vulnerable customers.
Following FCA regulations.
Assisting with the preparation of litigation cases. The ideal candidate will be/have:
Brilliant communication skills.
Good customer Service experience is required
Precious collections / Debt recovery experience is beneficial although not essential
Work well both in a team and independently.
Successful experience in a similar role.
Confident in IT/using various databases. Please submit your CV as soon as possible to be considered, or call Molly/Fran on (phone number removed)Do not include the following in your job application, CV, or cover letter:
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Debt Recovery Agent job near me in Cosham, Hampshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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