Hiring Now: Deputy Branch Manager - Complex Care Near You – Apply Today!

Your Next Deputy Branch Manager - Complex Care Job Starts Here – Apply Now!

Deputy Branch Manager - Complex Care

Job Posted: 2 days ago

Salary: £ 38,000 - 42,000 / Annum
Job Type: Permanent
Location: Lambeth

Expire in: a month

Job Description

Deputy Branch Manager (Complex Care) | SE London Head Office

 Our client is a leading complex care provider, delivering 10,000+ hours of care per week, rated Good by the CQC, and in an exciting growth phase as one of the fastest-growing companies in the sector. They’re hiring a Deputy Branch Manager (Complex Care) based full-time, Monday–Friday (9–5) at the SE London Head Office. Salary: £38,000–£42,000 DOE + bonus.

 As a Deputy Branch Manager (Complex Care), you’ll be the operational No.2—line-managing 7 Care Coordinators and partnering with the Registered Branch Manager to deliver safe, responsive services for adults and children in the community.

 Key Responsibilities
Lead, coach, and performance-manage 7 Care Coordinators (1:1s, supervisions, objectives).
Oversee day-to-day ops: rostering, capacity planning, package mobilisation, and continuity of care.
Manage incidents/escalations and drive timely service recovery; maintain accurate system data.
Governance & compliance: CQC readiness, audits, documentation, duty of candour, safeguarding pathways.
Track KPIs (fill rates, call compliance, complaints/compliments, retention) and deliver improvements.
Support recruitment, onboarding, and mandatory training compliance for field staff.
Contribute to growth/efficiency projects and participate in OOH/escalation cover as required.

What We’re Looking For
Minimum 1 year as a Deputy Branch Manager (or equivalent) in health & social care.
Complex care experience desirable; strong domiciliary care backgrounds with transferable leadership/compliance skills welcomed.
Proven experience managing coordinators/schedulers in a fast-paced environment.
Strong knowledge of CQC standards, safeguarding, incident management, and service improvement.
Excellent stakeholder communication; calm, organised, and solutions-focused.

Benefits
£38,000–£42,000 DOE + performance bonus
Full-time, on-site at SE London Head Office (Mon–Fri, 9–5)
Clear progression opportunities in a high-growth provider
Ongoing training & professional development

This is a superb opportunity for a motivated Deputy Branch Manager (Complex Care) to make a genuine impact at a Good-rated, fast-growing provider.

 Apply now or call Ehsan at Leaders in Care on (phone number removed) for more information about this Deputy Branch Manager (Complex Care) role.

 REF: LICEA

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Deputy Branch Manager - Complex Care job near me in Lambeth! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!