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Job Description
Deputy Manager
About.
Care is a new and upcoming organisation dedicated to providing vulnerable children and young people with the highest quality of care and experiences. The children and young people you will be supporting, have experienced trauma throughout their earlier life, and deserve the opportunity to live and grow in an environment free from harm and abuse, build safe and meaningful relationships and enjoy fun and unique experiences.
At Care, we are committed to achieving the highest possible outcomes for our young people, we believe that every child should be ambitious for their future and we are dedicated to supporting them in achieving their goals. Our young people have access to a spacious group home living environment, designed to support 3 young people between 10 to 18-years of age.
Coming into the role of the Deputy Manager, you will know the levels of behaviours that can be presented by our young people. At Care, we firmly believe that challenging behaviours are the result of traumatic experiences, and an expression of emotions rooted in life events. It is our duty as a care provider to have an empathic, patient, and understanding approach towards our children. To support with and build upon their confidence, strengthen their resilience, and provide opportunities to develop strong positive relationships with others, providing them with the tools to help them move forward with taking their next steps through life.
As an important part of the Care Family, we measure our success not only on the outcomes of our young people, but in supporting your own successful developments as well. Working closely with the Home’s Manager and support team, you will be provided opportunities to develop your professionals skills, experience and confidence, having opportunities to progress your career within the company as we learn and grow together.
The Role of a deputy manager
As Deputy Manager, your role is to assist the manager in achieving the aims and objectives of the Statement of Purpose and uphold the organisation’s mission statement and values. To deputise for the Home Manager in the event that they are on leave or otherwise absent from the home. To support and manage the care team to enable them to dynamically meet the changing needs of the children and young people, and to support in the day to day running and delivery of practice across the home.
The deputy manager role is to support the Registered Home Manager in providing the best quality childcare in a safe and care focused environment for the children. When on shift you will have initial responsibilities for monitoring and supervision of staff and take responsibility for the daily management, and guidance of colleagues whilst ensuring the welfare and care of the young people. As a deputy manager, you are expected to support the development of your residential care worker colleagues; achieved through effective shift planning, guidance, task setting, and debrief and reflection. You will further support the Home Manager in establishing an effective On-call structure which provides wrap around support for the care team at all times.
You will undertake direct work with the children and young people as appropriate, taking an active role in reviewing case files, updating plans and supporting professional reviewing meetings, advocating support for the child where necessary. The children and young people that we care for can demonstrate a wide range of challenging behaviours and can be very demanding of time, attention and emotions. The focus of every staff member is to work actively to meet the needs of the children and young people in our care; achieved through a dynamic and active team.
You will ensure each shift is planned and resources allocated. Work in partnership with other professionals to achieve optimum outcomes for young people. Offer supervision and support to the Care Team in line with Quality Standards & Regulations and as directed by the Home Manager. Promote a PACE approach across the home, and role model best practice throughout the shift.
Equal Opportunities
All young people are equally entitled to have their needs met in a fair and balanced way. All staff are responsible for promoting equal opportunities for all and for challenging any behaviour or practice which discriminates against any young person or colleague on the grounds of race, religion, disability, age, gender, sexual orientation or any other perceived difference.
Responsibilities
Childcare Provision
To contribute to the normal development of the young people through the provision of a healthy lifestyle, a variety of appropriate activities and a consistent caring adult role model.
To be sensitive to the needs of individual young people, taking account of race, language, religion, sexuality and culture.
To talk and listen to young people, monitoring their behaviour and recording significant features.
To contribute to and implement care plans, participate in reviews and other meetings as required and ensuring LAC documentation is up to date and changed when appropriate i.e. after a statutory review.
To promote working in partnership with parents, carers, social workers and any other appropriate persons important to that young person.
To provide additional support and comfort to young people who are under stress or suffering from anxiety.
To identify and implement boundaries necessary to modify unacceptable behaviour of young people.
To be alert to signs of distress or abuse and to ensure that the young people are monitored and protected.
To encourage young people when appropriate to carry out physical tasks i.e. washing, shopping and budgeting.
To contribute to the development of service provision.
Undertake any other duties that may be required.
To be a strong and positive advocate for children and young people, voicing their feelings and wishes
Ensure that the appropriate paper work and strategies relating to the care and safeguarding are implemented and updated accordingly
Monthly audits of children and young people’s files
Support of Staff
To ensure the daily management, monitoring and supervision of staff is facilitated in a professional and competent manner.
To promote professionalism and standards to the team in line with policy and procedures.
To be responsible for the deployment of staff on duty to ensure that the work of the unit is undertaken.
To participate and chair regular staff meetings.
To work in accordance with Care policies and procedures.
To report to a manager/director or other appropriate person, malpractice, suspicions or evidence which may suggest it.
To support staff development through supervision, development sessions and team meetings
Liaise between the staff team and management
To support the Home Manager with maintaining an effective On-Call Rota and share in the On-Call responsibilities and duties.
Home & Administration
To contribute to the effective management of the homes resources, keeping within the devolved budgetary constraints.
To record budget activity in line with financial procedures.
To be responsible for the security of monies kept on premises in line with procedures.
To follow all administrative and financial procedures.
To support in the implementation and completion of action plans
Ensure the home is operating in compliance with all standards
Supporting the Home Manager in the completion of Regulation 45 audits
Support with recruiting and safer recruitment (schedule 2)
Support with investigations and disciplinary processes
Health & Safety
To implement the Health & Safety policies and ensure that all staff are aware of all Health & Safety procedures.
To undertake risk assessments as appropriate.
Ensure that all incidents/accidents are recorded and reported according to procedures.
To undertake fire drills and tests in accordance with procedure and record the necessary data.
Physical Environment
Ensure that the condition of the premises is maintained and report any physical deterioration or repairs.
To ensure the security of the premises, furniture, equipment and the personal belongings of the young people.
Training and Team Development
To identify individual staff training needs and participate as appropriate in the development of staff with agreement and support from your manager.
To develop and participate in training initiatives.
To develop skills through an agreed personal development plan.
Create, oversee and review staff development and progression plans
Communication
To observe and actively promote lines of communication with staff and senior management, and ensure they are made aware of serious or potential serious situations.
Ensure effective communication with all relevant professionals during working hours.
Ensure the implementation of Regulation 5 (Working with the wider community)
Personal Development
To take responsibility for continuing personal development and remain up to date with relevant child care legislation and practice, both locally and nationally.
To attend training sessions, courses or qualifications based on identified areas within supervision for development.
Supervision
To receive supervision from the home manager in line with Care supervision policy.
To provide supervision to colleagues, ensuring continuity of staff development
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