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Deputy Head of Scheduling
Job Posted: 7 hours ago
Salary: £ Competitive
Job Type: Permanent
Location: E15, Stratford, Greater London
Expire in: a month
Job Description
About Axis CLC
We maintain and improve the UK’s essential buildings and social infrastructure, ensuring social housing, healthcare, defence, education, and utility facilities operate efficiently and sustainably. By maintaining and enhancing these essential environments, we contribute to community wellbeing, energy security, and the nation’s social and economic resilience.
The Role
We’re looking for an experienced and people-focused Deputy Head of Scheduling to support the transformation and centralisation of our scheduling function across all Axis CLC contracts.
Working closely with the Head of Scheduling, you’ll help implement a standardised scheduling model, lead and support Scheduling Managers, and ensure our scheduling teams deliver excellence, consistency, and great customer service.
This is a key leadership role within a major business-wide change programme — ideal for someone who thrives on improving processes, developing people, and driving performance.
Key Responsibilities
* Support the centralisation and transformation of the scheduling function across all contracts.
* Implement consistent planning, diary management and scheduling processes.
* Coach and support Scheduling Managers across multiple contracts.
* Lead the transition to a centralised scheduling model and embed new structures and ways of working.
* Deliver structured onboarding, training and development for scheduling teams.
* Act as a key change leader, engaging and guiding staff through transformation.
* Support the Head of Scheduling in setting and reviewing KPIs and performance frameworks.
* Analyse scheduling performance to identify improvements in utilisation, job completion and customer satisfaction.
* Assist Scheduling Managers in embedding new targets and performance expectations.
* Ensure scheduling activities support contractual KPIs.
* Work closely with IT to help optimise scheduling systems (FLS, Dynamics or equivalent).
* Provide reporting, insights and support at contract and divisional level.
* Promote Axis CLC values and performance frameworks across the scheduling function.
Qualifications & Experience
* Proven experience managing large, multi-contract scheduling or planning teams (Repairs & Maintenance or FM preferred).
* Strong change management experience, particularly in process transformation or team centralisation.
* Strong leadership and people development skills, with experience coaching managers and teams.
* Knowledge of scheduling systems and tools (e.g., FLS, Dynamics).
* Comfortable managing competing priorities in a fast-paced environment.
* Excellent stakeholder engagement and communication skills.
What We Offer
* 25 days holiday + bank holidays
* Perkbox: from free coffees and cinema tickets to trips away and much more
* Annual paid volunteer day
* Opportunities for professional development and internal progression
* Flexible working and travel across multiple sites
* A supportive, collaborative environment during a major transformation programme
Many Faces, One Axis CLC
We’re an equal-opportunity employer and value diversity for our people, clients and communities. If you need any adjustments during the hiring process, let us know — our aim is a fair and transparent experienceBefore You Apply
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