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Deputy Manager - Westhope Mews Residential (Horsham)
Location: Horsham, West Sussex
Salary: £26,250 per annum (FTE)
Service Type: Residential (supporting 5 adults with learning disabilities)
Reporting to: Service Manager
Service Overview
Westhope Mews is a residential service in Horsham town, supporting five adults with learning disabilities (LD) who have a range of physical, emotional, and daily living support needs. The service is close to public transport links; however, a driver is preferred to support flexibility with appointments, outings, and operational duties.
Several individuals have mobility needs, so experience with hoisting, manual handling, and safe moving & handling procedures is essential. The Deputy Manager must also be confident providing personal care where required.
Role Purpose
The Deputy Manager supports the Service Manager in overseeing the day-to-day running of Westhope Mews. This role blends hands-on support with leadership responsibilities, ensuring high-quality care, a positive team culture, and safe, person-centred service delivery.
Key Responsibilities
Support the Service Manager with operational oversight of the service.
Lead shifts, offer guidance to staff, and promote best practice.
Deliver hands-on, person-centred support to individuals with learning disabilities.
Carry out personal care, moving & handling, and hoisting safely and confidently.
Assist with staff supervision, coaching, and fostering a positive team culture.
Contribute to care planning, risk assessments, and maintaining accurate records.
Build strong relationships with families, health professionals, and external agencies.
Ensure compliance with CQC standards and organisational policies.
Support with rota planning and maintaining safe staffing levels.
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