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Deputy Service Manager - Care
Job Posted: 7 hours ago
Salary: £ 30,000 - 35,000 / Annum
Job Type: Permanent
Location: Hillingdon, Greater London
Expire in: a month
Job Description
Job Summary
Supports the daily operations of the Extra Care service, ensuring safe, high-quality, person-centred care. Assists the Service Manager in staff supervision, compliance with CQC and company standards, and maintaining tenant wellbeing and service performance.
Key Responsibilities
• Support day-to-day service delivery and act as lead in the Manager’s absence.
• Supervise, motivate, and develop staff to maintain quality and rota coverage.
• Monitor compliance through audits, spot checks, and adherence to CQC standards.
• Ensure accurate care documentation, risk assessments, and reports.
• Promote safeguarding, independence, and tenant engagement.
• Liaise with external professionals and housing partners for coordinated support.
Experience
• 2+ years in a supervisory/senior role within Extra Care, Supported Living, or Domiciliary Care.
• Strong knowledge of CQC regulations, safeguarding, and risk management.
• Experience with care planning, staff performance, and rota management.
• Proficient in digital care systems and Microsoft Office.
Education
• Level 3 Health & Social Care (or equivalent).
• Willingness to complete Level 4/5 Leadership Diploma.
Skills & Attributes
• Strong leadership, communication, and organisational skills.
• Ability to manage staff, priorities, and performance in a busy environment.
• Sound knowledge of CQC standards, health & safety, and digital care tools.
• Calm, decisive, and solution-focused under pressure.
• Full driving licence preferredBefore You Apply
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