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Deskside Support Engineer - 106093

Job Posted: 17 days ago

Salary: £ 19.84 - 19.84 / Hour
Job Type: Contract
Location: Dublin

Expire in: 11 days

Job Description

IT Deskside Support Engineer

Dublin | 3-Month Contract | €19.84 per Hour | Onsite 5 Days Per Week

We're recruiting for an IT Deskside Support Engineer to join a leading global financial services organisation based in Dublin.

This is an excellent opportunity for a customer-focused IT Support professional who enjoys providing hands-on technical support in a fast-paced enterprise environment.

The Role

As an IT Deskside Support Engineer, you'll be responsible for providing onsite support to end users, managing incidents and service requests, and ensuring a high level of service across the business.

Key Responsibilities

Provide onsite deskside support for hardware, software and user-related issues
Manage incidents and service requests through to resolution
Troubleshoot Windows operating systems, laptops, mobile devices and peripherals
Support device deployments, imaging, configuration and asset management
Assist with user onboarding and offboarding activities
Administer Active Directory accounts and permissions
Support Microsoft 365 applications including Outlook and Teams
Provide meeting room and AV support where required
Maintain accurate ticket updates and documentation
Collaborate with wider technology teams to resolve complex issues

Skills & Experience

We're interested in speaking with candidates who have experience in:

IT Support, Desktop Support, Deskside Support or End User Support
Windows 10/11 troubleshooting
Active Directory administration
Microsoft 365 support
ServiceNow or similar ITSM/ticketing tools
Microsoft Intune, SCCM or endpoint management technologies
Device deployment, imaging and asset management
Excellent customer service and communication skills
Supporting users in an enterprise environment

Contract Details

Location: Dublin
Working Pattern: Onsite 5 days per week
Contract Length: 12 months
Rate: €19.84 per hour

Why Apply?

Opportunity to work within a global financial services environment
Enterprise-scale technology exposure
Collaborative and supportive team culture
Valuable experience supporting a large corporate user base

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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