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Despatch First Line Manager
Job Posted: 5 days ago
Salary: £ 34,000 - 34,000 / Annum
Job Type: Permanent
Location: Didcot, Oxfordshire
Expire in: 22 days
Job Description
Strive are a UK wide Supply Chain & Logistics management recruiter. Please visit strive . co . uk for additional roles across engineering, production, warehouse & transport operations.
Despatch First Line Manager
Upto £34k + Benefits
Oxfordshire
Strive Supply Chain are a leading management recruitment consultancy, specialising in Supply Chain, Production, Planning, Logistics, Transport & Warehouse Operations, please visit our website for further vacancies and information.
Our client is a leading Non-Food FMCG Distributor who is currently recruiting for a Despatch First Line Manager to manage the late shift at their state of the art site in Didcot, Oxfordshire on a Monday - Friday basis (1400hrs - 2200hrs).
Reporting into the Despatch Operations Manager you will be responsible for overseeing the daily execution of outbound operations across multiple warehouse functions. You will play a pivotal role in leading, developing, and motivating a team to ensure high levels of performance, safety, and customer satisfaction. This includes day-to-day management of workflow, strategic planning of outbound loads, and ensuring compliance with warehouse standards and systems.
Key Accountabilities as Despatch First Line Manager:
* Plan, allocate and manage daily resources to meet despatch targets and service level agreements.
* Lead Daily Information Briefings (DIBs) to set priorities and communicate operational plans.
* Monitor KPIs and adjust plans to ensure productivity and accuracy.
* Ensure effective despatch of customer orders using BY WMS and associated MHE systems.
* Forecast and report on daily volumes and performance trends.
* Analyse operational data to identify bottlenecks and implement improvement actions.
* Manage MHE usage, licensing and reporting of equipment performance and costs.
* Lead a team of warehouse operatives with a focus on high performance, accountability, and engagement.
* Conduct team member reviews, appraisals, and performance feedback sessions.
* Uphold and enforce all H&S, quality and environmental standards.
* Conduct regular audits, MHE safety checks and risk assessments.
* Support go-live of new systems, including process testing and SOP development.
* Identify operational gaps and propose process improvements.
* Work cross-functionally to support new projects and implementations.
* Promote and drive a culture of continuous improvement (Lean, 5S, etc.).
The Ideal Person for the Despatch First Line Manager role:
* Experience in a fast-paced warehouse or logistics environment with team leadership responsibility.
* Strong organisational, planning, and communication skills (written and verbal).
* Ability to lead by example and drive a high-performance culture.
* Proficiency in using WMS (preferably BY WMS) and standard office systems.
* Proven ability to manage change and improve processes.
* Understanding of Health & Safety and warehouse compliance.
This is a fantastic opportunity – we look forward to your application.
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