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Despatch Manager
Job Posted: 22 hours ago
Salary: £ 35,000 - 40,000 / Annum
Job Type: Permanent
Location: Chester, Cheshire West and Chester
Expire in: a month
Job Description
Despatch Manager
The company:
Cala Consulting are recruiting for a Despatch Manager for their client based in Chester. The Despatch Manager to lead and manage our despatch operations within a high-volume Glass Processing facility. This is a critical role in ensuring the products are dispatched accurately, safely, and on time to meet customer requirements.
The role:
The successful candidate will have a strong background in manufacturing despatch operations, ideally within the glass industry, and a proven track record in team leadership and logistics coordination.
Key Responsibilities
* Oversee the day-to-day operations of the despatch department to ensure timely and complete delivery of products.
* Plan and organise daily tour areas (delivery routes) in collaboration with transport and logistics teams.
* Allocate and coordinate staff across delivery tours, ensuring optimal workforce utilization.
* Ensure all loads are packed and prepared for despatch on schedule, with no shortages or errors.
* Conduct daily checks and ensure compliance with loading procedures, health & safety, and quality standards.
* Liaise closely with Production Managers to ensure despatch and production schedules are aligned.
* Monitor and manage team performance, attendance, and adherence to company policies.
* Maintain accurate records of dispatch activities and report on department KPIs.
* Identify and implement continuous improvements in despatch processes.
* Train, mentor, and develop dispatch team members to achieve department goals.
Experience required:
* Proven experience in despatch/logistics within a manufacturing or industrial environment (glass processing preferred).
* Strong people management and leadership skills with the ability to motivate and direct a team.
* Excellent organisational and problem-solving abilities.
* Good communication skills with the ability to work cross-functionally, especially with Production and Logistics.
* Ability to work under pressure and adapt to changing priorities.
* Sound knowledge of health & safety and loading compliance in a manufacturing environment.
* Competent with scheduling tools and Microsoft Office Suite; familiarity with dispatch a plus.
Benefits
* Competitive salary and overtime opportunities
* Supportive team environment
* Opportunities for growth and development within a growing organisation
* Employee Assistance ProgrammeBefore You Apply
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