Hiring Now: Device Refresh Technician Near You – Apply Today!

Your Next Device Refresh Technician Job Starts Here – Apply Now!

Device Refresh Technician

Job Posted: a month ago

Salary: £ 14.4 - 15.84 / Hour
Job Type: Temporary
Location: Winchester, Hampshire

Expire in: 7 hours

Job Description

Device Refresh Technician - (Contractor)

About the Role

The Device Refresh Team deploys approximately 330 new laptops each month across Hampshire County Council and manages the collection of outgoing equipment for disposal. The rollout operates largely through a self‑service model with minimal direct IT involvement.

As a contractor, you will follow defined processes to prepare and hand over devices to staff and provide basic troubleshooting when required. You may also support the wider team with general desktop support tasks.

Essential Skills and Experience

Strong self‑organisation and motivation
Able to assist customers who have limited technical confidence and knowledge with setting up their work‑issued IT equipment and provide basic IT support and troubleshooting. 

Clear and confident communication skills, both in person and by phone 

Ability to manage challenging customer interactions professionally
Ability to follow defined processes and guidance accurately
Proficiency with Microsoft SharePoint, Word, Excel, Outlook, and Teams
Good problem‑solving skills
Physically able to lift and move equipmentDesirable Skills and Experience

Experience building Microsoft Windows 11 devices
Experience of stock/asset management
Experience with an IT support ticketing system
Familiarity with SCCM/Microsoft Intune and Windows Autopilot
Recent experience in desktop IT support (Windows 11, smartphones)
Full driving licenceWorking Location

Winchester (The Castle), with possible onsite work.

Connect2Hampshire is a trading style of Hampshire & Kent Commercial Services LLP - A joint venture between Hampshire County Council & Commercial Services Kent Ltd. Connect2Hampshire is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Device Refresh Technician job near me in Winchester, Hampshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!