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Digital Customer Support Executive - Live Chat - 4 days WFH
Job Posted: 22 hours ago
Salary: £ 26,000 - 26,000 / Annum
Job Type: Permanent
Location: Maidstone, Kent
Expire in: a month
Job Description
Digital Customer Support Executive - Live Chat
Maidstone
Salary - £26,000 per annum
Start date - ASAP
Hybrid working - 4 Days work from home / 1 Day in Office
Our client, a well-established and growing business based in Maidstone, is looking to recruit a Digital Customer Support Executive to join their team on a hybrid working basis. This is a fantastic opportunity for a candidate with strong administrative and customer service skills, particularly in a digital environment, to contribute to a friendly and supportive organisation.
The successful candidate will be responsible for handling live chat enquiries, email support, and administrative tasks to ensure smooth customer interactions and back-office processes. The role offers a great balance of home and office working, with four days from home and one day in the office each week.
Responsibilities:
Respond to customer enquiries via live chat and email in a timely and professional manner
Maintain accurate and up-to-date records on internal systems
Respond to a high volume of customer queries
Coordinate with internal departments to resolve customer issues
Provide general administrative support to the wider teamCandidate Requirements:
Proven experience in a customer service or administrative role
Excellent written communication skills and attention to detail
Confident using online platforms, CRM systems, and digital tools
Proactive, organised, and able to work independentlyTo apply, please submit your CV today. Early applications are encouraged, as the client is looking to appoint quickly.
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UKBefore You Apply
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