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Digital, Data & Technology Manager

Job Posted: 41 minutes ago

  • Salary: £ 49,638 - 52,674 / Annum

    Job Type: Permanent

  • Location: Lambeth

Expire in: a month

Job Description

Job Title: Digital, Data & Technology Manager Department: Corporate Resources Location: Southwark, London Contract: Permanent Salary: £49,638 – £52,674 p.a. Hours: Full-time (4 days in-office, 1 day from home) Overview: Southwark’s largest resident-managed housing organisation, managing 1,600 homes across Borough and Bermondsey. We are seeking a Digital, Data & Technology Manager to support the Executive Team with the development and delivery of IT, data, and digital strategies. This role will be key in ensuring operational delivery, enabling excellent customer service, and driving forward innovation. Key Responsibilities: Lead IT and data strategy development aligned with business priorities Oversee IT governance, data quality and digital innovation Manage supplier relationships and IT contractors, ensuring value for money Oversee IT systems including hardware, software, telephony, and networks Provide assurance reporting, budget management and cost-benefit analysis Promote customer service excellence within IT function Research and recommend new technology solutions Ensure compliance with data protection and disaster recovery requirements Essential Skills & Experience: Officer-level IT and project management experience Strong leadership, communication, and stakeholder engagement skills Strategic planning and analytical skills with focus on customer service Knowledge of IT software, hardware, compliance, and governance Experience delivering data management frameworks Degree level or relevant IT qualification (or equivalent experience) Desirable: Experience in social housing/resident-led organisations Experience supporting digital strategies and managing third-party contracts Financial business planning knowledge What We Offer: Competitive salary (£49,638 – £52,674) 27 days holiday + bank holidays (increasing with service) 2 community volunteering days per year Flexible working (4 days in office, 1 day from home) Local Government Pension Scheme Inclusive and supportive working culture Learning and development opportunities

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