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Digital Infrastructure Operations Manager

Job Posted: 2 days ago

Salary: £ 60,000 - 65,000 / Annum
Job Type: Permanent
Location: Edgbaston

Expire in: 25 days

Job Description

We’re looking for a Digital Infrastructure Operations Manager to lead the coordination, planning and performance of a major digital and research infrastructure portfolio supporting thousands of users and significant investment.
Are you an experienced programme, operations or senior IT leader who thrives in complex, large‑scale environments?
You do NOT need supercomputing or HPC experience You DO need experience managing services or programmes of similar scale, complexity and criticality
Role Responsibilities
Own and maintain an end‑to‑end service and delivery plan across multiple teams
Provide programme‑level oversight of major digital and infrastructure initiatives
Track risks, dependencies, milestones and resources, resolving issues early
Align team priorities and workloads across technical and operational teams
Line‑manage an operations/resource management role
Manage complex, multi‑year budgets and financial forecasts
Support business cases, investment proposals and funding bids
Produce clear performance and operational reports for senior stakeholders
Deputise for the Head of Service when requiredEssential Experience

Senior experience in programme management, operations leadership or IT services
Proven delivery in large, complex, mission‑critical environments
Strong financial management and forecasting skills
Comfortable working with senior leaders, committees and multiple stakeholders
Excellent organisation, judgement and communication skills
Able to quickly understand technical services without being a technical specialistExperience in enterprise IT, cloud, data platforms, shared services or public‑sector environments is highly relevant.

Senior, visible role with real impact
Influence major digital infrastructure investment
Work with expert technical teams while focusing on leadership and delivery
Hybrid working and strong development supportBenefits

£60,000 - £65,000 Basic
Exceptional pension
Generous annual leave
Personal development support / fundingIf you’re ready to apply your programme and operations expertise at scale — apply now

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