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Digital Services Asset & Configuration Management Technician

Job Posted: 5 days ago

Salary: £ Competitive
Job Type: Contract
Location: Chelmsford, Essex

Expire in: 22 days

Job Description

Digital Services Asset & Configuration Management Technician

East of England | Not specified | On-site across Trust sites | Not specified | Permanent

Introduction

Acorn by Synergie is recruiting for a Digital Services Asset & Configuration Management Technician to join the East of England Ambulance Service NHS Trust (EEAST). This hands-on, fully site-based role sits at the heart of digital operations, supporting frontline ambulance services by managing IT assets, maintaining configuration data, and delivering reliable second-line technical support across a diverse estate of end-user devices.

Key Duties:

Manage the full IT asset lifecycle from procurement to secure disposal.
Maintain and audit the Configuration Management Database (CMDB).
Deliver second-line support for devices, software and peripherals.
Lead AV equipment installations and multi-site hardware deployments.
Ensure OS and software compliance across all end-user devices.
Contribute to ITIL-aligned policy, reporting and continuous improvement.

Requirements:

Experience in IT asset, configuration or service management.
Familiarity with ITSM/ESM tools, MDM platforms and CMDB management.
Understanding of ITIL frameworks and WEEE and software licensing compliance.
Valid UK driving licence with business insurance and access to a vehicle.
Confident communicator, comfortable working with clinical and corporate teams.

What We Offer:

NHS Agenda for Change terms and conditions.
Participation in an on-call rota.
Travel between Trust sites and occasional overnight stays.

Interested?

Apply now with your CV and a supporting statement outlining how your experience meets the role requirements.

Acorn by Synergie acts as an employment agency for permanent recruitment

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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