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Dispensing Optician - Head Office Role - Online Eyewear - Bury
Job Posted: an hour ago
Salary: £ 32,000 - 35,000 / Annum
Job Type: Permanent
Location: Bury, Greater Manchester
Expire in: a month
Job Description
Dispensing Optician - Head Office Based Role - Luxury Eyewear E-commerce - Bury
Zest Optical are working in partnership with one of the UK's leading independent online retailers of luxury sunglasses and prescription eyewear to recruit a qualified Dispensing Optician for their head office in Bury.
This is a unique opportunity to apply your in-store dispensing experience in a fresh, office-based role focused on customer care, innovation, and digital retail growth.
Job Type:
Permanent, Ideally Full Time, Minimum 30 Hours Per Week
Location:
Office-based in Bury, Greater Manchester
Dispensing Optician - Role Overview
As a Dispensing Optician, you'll lead the prescription eyewear experience across a high-performing e-commerce platform, supporting customers, developing internal training, and helping to drive service and product innovation.
Key Responsibilities
Respond to prescription-related customer queries via digital communication channels
Provide tailored product recommendations for complex prescriptions
Deliver ongoing training and support for the customer service team
Refine internal dispensing processes for better efficiency and accuracy
Ensure website content related to prescriptions is accurate and up to date
Support expansion of prescription services and product range
Offer technical insights for marketing campaigns focused on prescription eyewearAbout the Business
20+ years of success as a top-rated luxury online eyewear retailer
Over 23,000 5-star reviews on Trustpilot
Head office includes modern workspace, Optical Glazing Lab, and fulfilment centre
Known for combining quality, service, and a passion for premium eyewearWhat We're Looking For
GOC Registered Dispensing Optician
Strong commercial awareness and a customer-first mindset
Comfortable using digital systems and communication tools
Excellent collaboration and communication skills
Passion for innovation and service development in optical retailWhat's On Offer
Salary: £32,000 to £35,000 per year + performance-related bonus
Working Hours: 30-37.5 hours per week
Weekend Commitment: 1-2 Saturdays per month (9am-3:30pm) - potential for more as overtime
Annual Leave: 26 days + bank holidays
Professional Fees: GOC and ABDO fees paid
Staff Discount: Generous discount on luxury eyewear products
Office Working: Work from head office location, surrounded by a highly experienced, close-knit teamIf you're a Dispensing Optician looking for a forward-thinking role outside of traditional practice, this is your chance to join a forward thinking, customer focused eyewear business.
Apply now or contact Kieran Lindley at Zest Optical to find out moreBefore You Apply
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