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Domestic Services Operational Manager
Job Posted: 4 days ago
Salary: £ 47,809 - 54,710 / Annum
Job Type: Permanent
Location: South West
Expire in: 23 days
Job Description
About the Role:
We’re seeking a dynamic and experienced operational leader to oversee the delivery of domestic and housekeeping services across a large, multi-site healthcare environment in the South West. This is a pivotal role within a high-performing facilities team, ensuring services are safe, effective, and aligned with the National Standards of Healthcare Cleanliness 2025.
You’ll lead a sizeable workforce, manage complex logistics, and drive continuous improvement across cleaning, decontamination, and support services. With a strong focus on compliance, stakeholder engagement, and team development, you’ll be instrumental in shaping a culture of excellence and professionalism.
This is a hybrid role, requiring a minimum of three days per week on site, with the remainder worked remotely.
What You’ll Be Doing:
* Lead daily operations across multiple sites, ensuring high standards of cleanliness and infection control
* Monitor performance against KPIs and respond rapidly to incidents and outbreaks
* Manage contracts with external suppliers and oversee budgetary controls
* Champion health and safety, compliance, and risk management across all service areas
* Provide visible leadership to supervisors and frontline teams, supporting recruitment, training, and wellbeing
* Collaborate with internal and external partners to ensure seamless service delivery
Who We’re Looking For:
* A confident and resilient leader with experience managing large domestic or housekeeping teams
* Skilled in performance management, workforce planning, and service improvement
* Knowledgeable in healthcare cleaning standards, infection prevention, and facilities compliance
* IOSH Managing Safely certified, with a relevant management qualification (e.g. ILM Level 3/4)
* A natural communicator with strong stakeholder focus and a commitment to equality, diversity, and inclusion
Recruitment Timetable:
* Closing date for applications: Friday 12th September 2025 – 12 noonBefore You Apply
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