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Drivers Medical Courts Correspondence Manager

Job Posted: 24 days ago

Salary: £ 30,485 - 30,485 / Annum
Job Type: Permanent
Location: Swansea, City and County of Swansea

Expire in: 4 days

Job Description

Drivers Medical Courts Correspondence Manager

Driver and Vehicle Licensing Agency

Apply before 11:55 pm on Monday 30th March 2026

📍 Location: Swansea (Hybrid)

💷 Salary: £30,485 - A Civil Service Pension with an employer contribution of 28.97%

🕘️ Contract Type: Permanent– Flexible working, Full-time, Job share, Part-time

🏆️ Available Positions: 1

We are seeking a highly organised and detail-oriented professional to join the Drivers Medical team in a Court Correspondence role. This position plays a vital part in supporting legal processes related to driver medical cases, ensuring accurate, clear, and timely preparation of case documentation for court proceedings.

You will work in a people-focused environment, upholding Civil Service values and maintaining the highest standards of accuracy, integrity, and confidentiality.

Top Responsibilities

  * Prepare witness statements by providing factual document evidence in chronological order for coroners, Crown court, magistrates’ court or sheriff’s court.

  * Ensure the correct legal pathways are taken when a road traffic accident, incident or road safety or criminal incident is identified.

  * Represent DVLA in court (in person) or via Cloud Video Platform (CVP) if required.

  * Process any court orders, taking all relevant actions in terms of medical enquiries and refer to relevant operating instructions.

Benefits

  * Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here

  * 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).

  * 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.

  * Access to the staff discount portal.

  * Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.

  * Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.

  * 24-hour Employee Assistance Programme providing free confidential help and advice for staff.

  * Flexible working options where we encourage a great work-life balance.

About You

To be successful in this role you will need to have the following experience:

  * Experience in when you have managed and interpreted sensitive casework and/or confidential data, maintaining strict data protection standards.

  * Experience in drafting high quality documentation: excellent verbal communication skills with the confidence and professionalism to represent the organisation in court when required,

  * Experience in being highly organised and able to prioritise business critical work to meet stakeholder directed deadlines

  * Demonstrate sound judgement with the ability to work independently while recognising when escalation or collaboration is required.

How to Apply

👉 Read the full description and apply at CS Jobs using the link provided.

This vacancy closes at 23:55 on Monday 30th March 2026

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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