Expire in: 25 days
My Client are looking for a D365 Administrator for an initial contract opportunity to start ASAP.
IR35 Status: Outside IR35
Rate: Negotiable
Location: Hybrid / Remote
Length: Initially 3 Months - Extension
Requirements:
Proven CRM administration skills and ownership: able to manage, troubleshoot and drive improvements in the CRM and act as the primary point of contact for system issues and changes.
Strong systems knowledge and technical proficiency with M365, Dynamics, (url removed), Moodle and cloud/CRM ecosystems; able to install, configure and support centrally-managed applications.
Systems analysis & design capability: analyse workflows, translate stakeholder requirements into technical specs, define project scope, recommend and implement automation and process improvements.
Data management, security & compliance understanding: maintain data accuracy/cleanliness, use CRM as a single source of truth, and work knowledgeably with data governance and privacy frameworks (PECR/GDPR) and DLP tools.
Project & change management familiarity: experience participating in IT/digital projects and following recognised methodologies (PRINCE2, Agile, Lean) and formal change-management processes.
Excellent communication & stakeholder/customer service skills: able to engage non-technical and technical audiences, deliver clear updates, run inductions, and maintain collaborative relationships across teams and suppliers.
Problem solving and continuous learning mindset: act as first escalation point, apply root-cause analysis and sustainable solutions, and proactively research/test emerging technologies and pursue ongoing technical training.
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