Hiring Now: Dynamics 365 Architect Near You – Apply Today!
Your Next Dynamics 365 Architect Job Starts Here – Apply Now!
Dynamics 365 Architect
Job Posted: a day ago
Salary: £ 90,000 - 110,000 / Annum
Job Type: Permanent
Location: London
Expire in: a month
Job Description
Contact Centre Architect - Dynamics 365
Location: Flexible, Hybrid (Open to candidates UK-Wide)
Security Clearance: Required
Industry: Microsoft Technology Solutions
As a Contact Centre Architect specialising in Dynamics 365 Customer Engagement (CE), you will be pivotal in designing and delivering cutting-edge, AI-first contact centre solutions.
Key Responsibilities
Solution Architecture & Design: Lead the architecture and design of Dynamics 365 CE contact centre solutions, integrating AI agents via Copilot to enhance agent productivity and customer experience.
Client Engagement: Collaborate with clients from project inception through to delivery, ensuring solutions align with business objectives and technical requirements.
AI Integration: Implement AI-driven features such as intelligent routing, chatbots, and virtual assistants to optimise customer interactions.
Security & Scalability: Design solutions with a focus on security, performance, and scalability, utilise the broader Microsoft technology stack.
Community Involvement: Actively participate in the Microsoft community through social media, conferences, and user groups, sharing knowledge and best practices.
Skills
Proven experience delivering D365 Contact Centre solutions
Ability to maximise capabilities of Dynamics 365 and Power Platform
Knowledge of software engineering best practices
End-to-end implementation experience of CRM based programmes
Benefits
Starting Salary - £90k - £110k dependent on experience
Flexible, hybrid working model
Private medical, enhanced pension contributions & much moreBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Dynamics 365 Architect job near me in London! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).